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Here's What Customers Are Saying

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Kenneth Singleton
Reviewed on: Tue Oct 03 2023

FARZY RASHID, Audi of Ontario "Super Salesman," sold me a S5 about one month ago, and I am loving this vehicle. I received OUTSTANDING CUSTOMER SERVICE and want the World to Know who provided it. He is extremely knowledgeable about the vehicle and put me into the car I have wanted to drive for years. I am forever grateful that our path crossed, and this car makes my daily commute exhilarating.

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Jay V
Reviewed on: Thu Oct 12 2023

Just purchased a 2023 Q5 Prestige from this dealership! Writing this review to outline my experience over 2 phases of car buying process that might help if you're about to go through it as well. First is sales- Test drive cars and find your perfect fit. Second is finance- $$, add-ons and interest rate approvals. Tania Ashraf (sales) and Beatrice Rodriguez (finance) alone deserve the full 5 stars for their professionalism and detailed knowledge. Couldn't have picked better people to help me out through the process. I also want to call out things that stood out in each part of the process. Sales: Tania patiently answered all the questions we had and definitely has more knowledge on cars/tech than I could find online! Communication from her team (incl Jessica) was prompt and there was a willingness to work around changing schedules. Finance: This is the part that everyone dislikes about dealerships (pushy sales tactics, higher interest rates etc); but I was completely surprised with my experience. 100% transparency throughout the process, gave me enough time and space to weigh in tradeoffs and come to my decision. I was anxious about this walking in from my past experiences, so if you are in the same boat, I'd request for Beatrice specifically for this part. Hope that helps! I'll update in few months on how the car holds up as a daily driver.

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Marivel Pulido
Reviewed on: Sun Aug 13 2023

Awful service by Alex Wong! Not only did he have me drive off with zero coolant but he also lied about adding the necessary air to my tires and resulted in my car having a flat on my way back home! Beware!! Alex Wong will scam you. Phil Macias the Service Manager is useless!! Did not return my emails not my phone calls! No accountability nor any care for the safety of there customers! I will be reporting this to Audi National as well as my legal counsel since they failed to properly fix a recalled water pump and associated parts. Came back right after they replaced it due to coolant leaks! Shame on you!!!!

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Pa Alexis
Reviewed on: Sun Dec 31 2023

Farzy, is literally and absolutely the best person you can buy a car from. Extremely knowledgeable about product details. Rational with your needs that match your daily living. He’s reliable and truthfully through out the whole process, makes everything simple and quick. The best buying car experience I’ve had out of buying six cars now from several different dealers, hands down he is the best to do it these days.

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Kenneth Singleton
Reviewed on: Sat Sep 09 2023

Farzy Rashid, the Sales Representative and Javier Rodriguez, Finance Manager customer service skill were nothing short of OUTSTANDING! They where sincere and very knowledgeable about the products they are selling. There was absolutely no pressure and made me feel very comfortable about my purchase choice. Thank you for a job well done. Audi is in great hand is their service was the standard. Proud Owner, Ken Singleton

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